Toco Warranty
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Toco Warranty Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Toco Warranty has 1.4 star rating based on 107 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Toco Warranty to a friend or colleague.
- Rating Distribution
Pros: Very underhanded and sneaky, Cancelling my policy, Would cover my vehicle to 250000 miles.
Cons: Did not back their product or my contract, Delay in telling me warranty no good on my rprs n, Take money without providing anything in return.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Toco Warranty has 1.4 star rating based on 107 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Toco Warranty to a friend or colleague.
- Rating Distribution
Pros: Very underhanded and sneaky, Cancelling my policy, Would cover my vehicle to 250000 miles.
Cons: Did not back their product or my contract, Delay in telling me warranty no good on my rprs n, Take money without providing anything in return.Recent recommendations regarding this business are as follows: "Run the other way !", "Don't go with Toco.", "Total SCAM", "Stay away from this company. Toco has a lot to learn on how to provide an exceptional customer experience.", "Buy new car".
Most users ask Toco Warranty for the refund as a solution to their issues.
Consumers are not pleased with Discounts and Special Offers and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Toco Warranty Reviews
"Great company"
I’ve had toco for 8k now. My transmission went out three days ago. They sent an adjuster to the dealership, and approved the transmission with no problem. I...
"Car in shop air conditioning need rental"
What good is a warranty that does not cover diagnostic to get to the problem ?How do you find out the problem ,is it to guess ?This warranty is not worth...
Friendswood, Texas
Total rip off
Took van in for ac service as back AC didn't even turn on at all and front was loud toco says the back is fine tho it doesn't even run at all said they'd fix front 1 hr labor back takes 4 so totally denied rear then told I have a transmission issue they won't cover says 5.5 years 99k miles is excessive milage says must have been ride share vehicle and to cover the tranny id have to go back in time 45k miles and have it serviced it's never been used as a ride share I got them proof it was serviced they called it questionable as I had to go back to shop to get a reprinted receipt ur better off saving ur money for future repairs yourself
Houston, Texas
Car in shop air conditioning need rental
Pittsburgh, Pennsylvania
Car in shop air conditioning need rental
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Ohio
I don't have any warranty info on the 2014 Hyundai Accent I bought the warranty on from Evans Toyota!
El Paso, Texas
Lack of Coverage
Hi Consumer (sorry your real name didn't come across this platform), We would love to help. Give us a call and our award-winning customer care is here to assist.
Orlando, Florida
Sorry I purchased !
User's recommendation: Run the other way !
Toco is committed to customer success and our award-winning customer care strives to do all that can be done to help. Toco is a marketing company, selling the coverage honestly and transparently.
The claims are handled by the administrator on the plan, Warrantech. They approve/deny claims.
Toco does not. Let's see if we can help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Dissatisfied customer
- Very underhanded and sneaky
- Take money without providing anything in return
Preferred solution: Full refund
User's recommendation: Total SCAM
Toco is sorry that you had this experience and is happy to offer assistance. Unfortunately, Toco does not administer the claims on this policy, but we can confirm that it was sold in accordance with the terms and conditions therein.
Chicago, Illinois
Toco is terrible!
User's recommendation: Don't go with Toco.
Toco does not approve or deny claims but is simply a seller of the contract. Investigation of the call shows that Toco sold the contract in accordance with the terms of the agreement and provided a transparent customer education.
Customer Service
- Very underhanded and sneaky
- Take money without providing anything in return
Preferred solution: Deliver product or service ordered
Toco is a west coast company and expanding operations to make accommodations for our east coast clientele. This will provide customer service at an earlier time to resolve issues like this.
The claims department is open 7am-7pm Central time. Toco sends the contract fulfillment package digitally via email and through the customer portal.
Quakertown, Pennsylvania
Horrible customer experience
I spoke with one of the supervisors to complain about one of his salespeople, who was very arrogant and extremely pushy towards me. Also, this supervisor guaranteed me a revised contract including a reduction in mileage requirement and a $50 Amazon e-gift card with my renewed contract, which I never received.
None of the revised terms were implemented as promised. This was to be a renewal contract. At that point, I immediately canceled the renewal where I felt uncomfortable accepting. Instead of living up to the errors, the only response I received from them was that this was human error.
This mistake, however, was unacceptable and a very strong reflection on the company and how they do business. I, for one, do not want to do business with a company that not only has arrogant and pushy sales staff working for them but who renege on promises they make to their valued customers.
User's recommendation: Stay away from this company. Toco has a lot to learn on how to provide an exceptional customer experience.
Toco stands behind the service and products we sell and is committed to customer success. Toco's core values include honesty and that is how the company is run.
Investigation of the enrollment call provides proof that Toco did disclose all appropriate terms and followed through with the agreement. We are sorry that there was an issue and the attempt to correct the problem was unsatisfactory.
Van Nuys, California
Pissed Reviews
User's recommendation: Buy new car
This review is non-sensical and hard to address, but we wish the reviewer luck in all future endeavors.
Kissimmee, Florida
STAY AWAY ! !
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Good price,and quality
Insurance Expert Talks
Exposed: Types of Insurance Scams and Fails
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Summerville, South Carolina
Don't believe what customer service tell you
- Very underhanded and sneaky
Toco's honesty and transparency are core values of the business. Toco is accountable for what is said and what is offered.
Park City, Utah
Very poor service
Tampa, Florida
No purchase
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Hi Paul, feel free to call in for a live, no-pressure consultation or you can get a quote directly at TocoWarranty.com